Receptionist
Soho House & Co.
Apply to this jobAs a Receptionist at Soho House, your role is to deliver excellent service to create memorable experiences for our members and guests. Your main focus is to deliver a magical first impression, welcoming members and guests with warmth to deliver that ‘home away from home’ feeling. As a team we work to go the extra mile, keeping things simple and showing collaboration, kindness and passion in everything we do.
Your main duties
● Ensuring every member is welcomed by their name and every guest is welcomed with open arms and in a hospitable manner; the Soho House way is warm and friendly.
● Answering high volume of calls for hotel, restaurant, general enquiries, messages for members, reservations.
● Building and maintaining positive relationships with members and guests.
● Supporting, directing and problem solving in real time to ensure any member or guest related concerns or complaints are resolved straight away.
● Supporting the team as needed on an ad-hoc basis.
Summary
Deliver excellent service and create memorable experiences for members and guests.
Job title
Receptionist
Experience level
entry level
Industry
hospitality
Location requirements
Located in Tel Aviv-Yafo, remote work not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Tel Aviv-Yafo, Israel