Real Time Analyst
Sagility (Jamaica) Limited
Apply to this jobSagility (formerly HGS Healthcare) combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
- Full understanding of RTA/Workforce tools
- Highly proficient in MS office tools
- Inputs daily exception request and update schedules
- Monitors and Manage site activities to support service level agreements.
- Reviews intra-day staffing requirements and schedules
- Maintaining records of employee attendance and tardiness for payroll purposes
- Managing staff schedules, including creation of new schedules or adjustments to existing ones
- Analyzing data to determine staffing needs and workflow patterns to recommend changes to improve efficiency.
- Coordinating with management to ensure effective use of staff resources.
Location:
Summary
Monitor site activities, manage schedules, and analyze staffing needs.
Job title
Real Time Analyst
Experience level
Industry
healthcare
Location requirements
Located in Quezon City, Philippines; remote work not allowed
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Quezon City, Metro Manila, Philippines