Quality System Technician

The Opportunity

At Hitachi Energy, quality is at the core of our success. As a Quality Systems Technician, you'll help maintain and improve our Quality Management System (QMS), support audits, manage document control activities, and drive corrective action processes that strengthen product and process quality. Working closely with production and cross-functional teams, you'll support compliance, continuous improvement, and operational excellence in a dynamic manufacturing environment. If you're passionate about quality, problem-solving, and process improvement, this is an opportunity to make a meaningful impact while growing your career with a global technology leader.

How You'll Make an Impact

• Provide administrative support and continuous improvement for the QMS, ensuring ISO 9001:2015 compliance.

• Administer the ETQ (eQMS) system, including document control, approvals, version management, and periodic reviews.

• Partner with production and cross-functional teams to maintain quality and customer requirements.

• Coordinate NCR and CAPA processes to ensure timely resolution and closure.

• Maintain quality documentation, including PFMEAs, Control Plans, procedures, and work instructions.

• Support inspections, compliance activities, root cause investigations, and issue resolution.

• Assist with internal, customer, and external audits, including preparation and follow-up.

• Generate quality metrics and reports to support continuous improvement and management reviews.

Your Background

• Bachelor's degree in Quality, Business, Engineering, or a related field; an associate degree with relevant experience; or 3+ years of experience in quality systems, quality assurance, or manufacturing quality.

• Knowledge of ISO 9001:2015 requirements and Quality Management Systems.

• Experience supporting quality processes, inspections, audits, and compliance activities in a manufacturing environment.

• Familiarity with corrective and preventive action (CAPA) processes and structured root cause analysis methodologies.

• Experience with document control systems, quality databases, and quality reporting tools.

• Strong analytical, organizational, communication, and problem-solving skills with the ability to collaborate effectively across teams.

More About Us

• At Hitachi Energy, you'll be part of a global team advancing a sustainable energy future through innovation, collaboration, and technology.

• We invest in your growth through ongoing learning opportunities, career development programs, and exposure to diverse projects and career paths.

• Our inclusive culture values different perspectives, encourages continuous improvement, and empowers every employee to make a real impact.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.