Protege - HLISB (Operations & Automation Support)
Hong Leong Bank Berhad
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Responsibilities:
Responsible in gathering and preparing related project documentations such as User Requirement Specification (URS), IT Request (ITR), test scripts and other documents.
Responsible in reviewing system’s functional aspects in the Scope of Work (SOW), Functional Specification Document (FSD) or Functional Requirement Specification (FRS) to ensure the deliverables are aligned with the URS.
Responsible in raising approval for CAPEX Expense Requisition (CER) for any new enhancements and to monitor payment to vendor once projects/ enhancements completed.
Responsible in preparing test plan and conducting end to end User Acceptance Testing (UAT), system health check and to ensure that all significant / mandatory fields are tested and complied with Shariah requirements and other statutory requirements.
Responsible in preparing and updating SOP or system user guides.
Responsible in providing first-level support, trouble-shooting of problems and operational handling related to systems.
Skills & Experience We Are Looking For:
Experience in user acceptance testing and planning is preferable.
Demonstrated ability to effectively communicate, both orally and in writing, through all levels of the organization.
PC literate with knowledge in AS400 Query utility, SQL Query, Silverlake Retail Banking system and Microsoft Office Appliances.
Possess analytical and critical thinking.
Strong team spirit player with a positive attitude and having the drive to improve processes.
HLB Careers link: https://hlb.wd3.myworkdayjobs.com/HLBCareers
We appreciate your application and will be in touch with shortlisted candidates regarding next steps.
About Hong Leong Bank
We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.
We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Realise your full potential at Hong Leong Bank by applying now.
Summary
Support operational systems, prepare documentation, perform testing, and troubleshoot for banking operations.
Job title
Protege - HLISB (Operations & Automation Support)
Experience level
Industry
finance
Location requirements
Hong Leong Tower; remote work not specified
Salary
Not specified
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Unknown location