Promise Care Manager

About Code Differently LLC

As a full-service organization, Code Differently offers comprehensive workforce training programs, strategic talent acquisition, and consulting services tailored to meet the evolving demands of today’s workforce. We specialize in blending industry-aligned tech skills training, forward-thinking consulting, and agile staffing services to create unique solutions for both public and private sector clients.

We're Cracking the Code to a Better Workforce. Think Differently. Work Differently. Hire Differently. Code Differently.

Code Differently is seeking a compassionate, organized, and community-focused Promise Care Manager to support the State of Delaware’s PROMISE Program in Newark, Delaware. This temporary position plays a critical role in supporting individuals with severe and persistent mental illness, including individuals with co-occurring disorders.

The Promise Care Manager will work as part of an interdisciplinary care team to help individuals access appropriate services, develop individualized recovery plans, and ensure continuity of care through collaboration with providers, community organizations, and support networks.

This role is ideal for professionals passionate about behavioral health, case management, advocacy, and improving outcomes for vulnerable populations.

Key Responsibilities

• Conduct comprehensive client assessments and evaluations
• Assist in developing individualized recovery and treatment plans
• Determine appropriate levels of care and coordinate placement into services
• Monitor and ensure delivery of care according to established standards and guidelines
• Maintain accurate case documentation, charting, and reporting
• Conduct community visits and engage with beneficiaries in various settings
• Serve as a liaison between clients, families, healthcare providers, and community organizations
• Coordinate referrals and connect clients to supportive resources and services
• Participate in interdisciplinary team meetings and case reviews
• Support clients in achieving recovery, stability, and wellness goals
• Maintain confidentiality and compliance with State and organizational policies

Qualifications

Required Qualifications

• Bachelor’s degree from an accredited college or university
• Valid driver’s license and reliable transportation
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively within a team environment
• Experience with case management, behavioral health, social services, or community outreach preferred
• Strong organizational and documentation skills

Preferred Qualifications

• Experience working with individuals experiencing mental illness or co-occurring disorders
• Knowledge of community-based behavioral health resources
• Familiarity with care coordination and recovery planning

Work Environment

• Combination of office, field, and client-site work
• Fast-paced and mission-driven environment focused on client support and care coordination

Pay: $23.50 per hour