Program Director, Tolling & Contact Center Operations (Onsite - New York | Relocation Available)

Maximus is currently hiring for a Program Director to lead our NYS Thruway team. The Program Director is responsible for the day-to-day execution of the NYS Thruway project including leading all call center, QA, training, reporting, and compliance operations. You must have experience leading State government contracts that include call center and tolling components. This position is contingent upon award and will be fully onsite within New York State. Relocation assistance is provided. Why Join Maximus? - 💰 Competitive Compensation - Bonuses based on performance included! - 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - 🏝️ Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short- and Long-Term Disability coverage. - 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - 📚 Tuition Reimbursement - Invest in your ongoing education and development. - 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.