Production Support Lead (Req-0389)

IDEALFORCE LLC

Apply to this job
Webster, MA, us on site Until 8/22/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

IDEALFORCE has a CONTRACT position available immediately for a Production Support Lead to join our customer in Webster, MA. This is an ONSITE position. Please find below additional details about this job. Kindly respond with your most up to date resume if you would like to pursue this opportunity.


Technical knowledge of IT, software development/defect resolution process/PLSQL knowledge is a plus
- Committed to meet the deadline and retain regular communication with onsite and offshore team.
- Ability to coordinate with Onsite and Offshore teams
- Must have worked in a Production Support environment.  Available on call.
- Must strive for quality and attention to detail
- Property & Casualty insurance experience is a huge plus
- Spanish is required

- "All your information will be kept confidential according to EEO guidelines". 
- All candidates who are authorized to work in US are encouraged to apply.

- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com

Disclaimer: 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

About this role

Summary

Lead production support team, coordinate with onsite/offshore, ensure quality, on-call availability, property & casualty insurance experience preferred, Spanish required

Job title

Production Support Lead

Experience level

Industry

software

Location requirements

onsite in Webster, MA, no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

ITsoftware developmentdefect resolutionPLSQLcommunication

Preferred skills

property & casualty insuranceSpanish

Specializations

production supportITsoftware developmentdefect resolutionPLSQL
Locations

Structured locations inferred from the posting.

Webster, MA 01570, USA

On-site City