Production Support consultant

Agile Enterprise Solutions

Apply to this job
New York, NY, us on site Until 8/23/2026 First posted February 23, 2026 Last posted February 23, 2026
Job description

An ideal candidate for this job to have experience in production support on a platform of Unix / Windows. Nice to have experience with compliance related product such as FircoSoft, Actimize.

Description:
 
    3-5 yrs of production support experience in Unix / Windows
    Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc.
    Good communication skills
    Experience of production support in financial services company, with understanding of security policies etc.
    Experience in compliance area or one of the compliance related product such as FircoSoft, Actimize will be plus, but not mandatory Experience or knowledge in a healthcare vertical or any health management company would be preferred.
 
Skills Set : ITIL / ITSM , Unix / Windows , FircoSoft, Actimize, ServiceNow, BMC Remedy

Similar Job Titles: Compliance Production Support , Production Support (Compliance) , IT Production Support, Compliance Production Support consultant, Production Support consultant, IT Production Support consultant , Compliance Support consultant, Compliance Consultant.


    3-5 yrs of production support experience in Unix / Windows
    Good understanding / experience in ITIL / ITSM, ticketing tool such as ServiceNow, BMC Remedy etc.
    Good communication skills


Thanks and Regards

John Lennon
630-315-9511

About this role

Summary

Provide production support in Unix/Windows, ITIL/ITSM, ticketing tools, and compliance products.

Job title

Production Support consultant

Experience level

3-5 years

Industry

finance

Location requirements

must be in New York, NY, US or remote allowed

Salary

Not specified

Management role

No

Skills & keywords

Required skills

ITILITSMUnixWindowsFircoSoftActimizeServiceNowBMC Remedy

Preferred skills

healthcare

Specializations

UnixWindowsITILITSMticketing
Locations

Structured locations inferred from the posting.

New York, NY, USA

On-site City

New York, NY, USA

Remote City