Product Support Sales Representatives
Ascoeq
Apply to this job Euless, TX on site Until 8/23/2026 H-1B sponsor history First posted May 21, 2025 Last posted May 21, 2025
Job description
At ASCO, we live by one motto: "We're On It." Whether it's sales, service, rentals, or repairs, we’re ready to tackle any equipment challenge our customers face.
Join our team and be part of a family-owned and operated legacy built on exceptional service and continuous growth for over 65 years.
ASCO Equipment has career opportunities for a Sales Representative in the Euless, Texas Service Department. The Product Support Sales Representative will be responsible for obtaining and building relationships with customers through the selling of Preventative Maintenance packages, Shop and Field Service repairs. The PSSR needs to be ambitious self-starters with a desire for providing solutions in demanding circumstances.
Product Support Sales Representatives will be responsible for building relationships with clients through calling on current ASCO customers and developing new ones through sales calls to customer offices, shops and jobsite locations within your assigned territory. PSSRs will perform follow-up activities required for new equipment sales, manufacturer end user direct sales, quote and sell parts and service jobs, selling of PM contracts, address customer concerns, furnish technical support where applicable, and collect profiling information in order to enhance the customer experience.
RESPONSIBILITIES:
- Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions.
- Perform follow-up calls on complete goods and major parts and service sales.
- Assist after sales service calls to ensure equipment is operating at customers’ expectations.
- Provides limited technical support when appropriate.
- Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards
- Manage pre-planning, post call notes and follow-up actions using a CRM tool.
- Adhere to all safety rules and complete safety training as required.
- Represent ASCO in a positive and professional manner at all times.
BASIC QUALIFICATIONS:
- Bachelor's degree or equivalent experience.
- Proven sales ability and excellent customer relationship skills.
- Ability to write and speak effectively to individuals and groups.
- Strong planning, problem-solving and negotiation and organizational skills.
- Knowledge of lift trucks or heavy equipment is preferred.
- Knowledge of equipment components, repair times and overall technical aptitude.
- Solid computer skills and knowledge of general business software and G-suite platform.
- Valid driver's license with acceptable driving record.
Why Join Team ASCO?
Compensation & Benefits:
100% paid health insurance, 401(k) + profit sharing, and paid holidays
Unique Perks:
ASCO Children’s Education Program: Financial assistance for employees' children pursuing higher education
Paid training and career development opportunities
Our Core Values:
Honor God
Develop People
Pursue Excellence
Grow Profitably
ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.
About this role
Summary
Build customer relationships and sell maintenance packages and services.
Job title
Product Support Sales Representatives
Experience level
entry level
Industry
equipment
Location requirements
Located in Euless, TX; remote work not allowed.
Salary
Not specified
Visa sponsorship
H-1B sponsor history
Management role
No
Skills & keywords
Required skills
bachelor's degreesales abilitycustomer relationship skillscommunicationplanningproblem-solvingnegotiationorganizational skillslift trucksheavy equipmenttechnical aptitudecomputer skillsbusiness softwareg-suitevalid driver's license
Preferred skills
None specified
Specializations
salescustomer relationshiptechnical supportpreventative maintenanceheavy equipment
Locations
Structured locations inferred from the posting.
Euless, TX, USA
On-site City