Product Support Engineer

Opportunities.lamresearch.com

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Until 8/22/2026 5+ years exp First posted May 29, 2026 Last posted May 29, 2026
Job description

The group you’ll be a part of

 

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

 

The impact you’ll make

As a Regional Product Support Engineer at Lam, you’re the backbone of technical support for field engineers, technicians, and product support personnel in the region. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex electro-mechanical equipment, computer systems, software, or networked and wireless systems. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam's valued customers.

What you’ll do

Who we’re looking for

  • Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience.

Preferred qualifications

Our commitment

 

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

About this role

Summary

Provide technical support for complex equipment, diagnosing and resolving issues for customers.

Job title

Product Support Engineer

Experience level

5+ years

Minimum experience

5+ years exp

Industry

technology

Location requirements

Remote or regional, no explicit requirement stated.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

diagnosticstroubleshootingelectromechanical systemssoftware supportnetwork systems

Preferred skills

None specified

Specializations

electromechanical equipmenttroubleshootingdiagnosticssoftwarenetwork systems
Locations

Structured locations inferred from the posting.

United States

Remote Country