Technical specialized support on department products

MINIMUM REQUIREMENTS

• Matric
• Trade
• (Internal) – Four years’ experience on related BU product lines and evaluated on a technical level of competency (completed all internal training).
• (External) – Trade diploma relevant to electric, electronic and instrumentation or equivalent (Technicon Diploma S4) with two years qualified experience.

Schauenburg Systems is dedicated to providing equal employment opportunities. We strongly encourage EE candidates and individuals with disabilities to submit their applications.

RESPONSIBILITIES

Product Management

• Existing products config management to latest spec – PBS
• Quality req. – NCR’s, ECR, TB, WI, BOM updates - Coordinating of this
• Coordinate or assist with testing of FW – ATP’s (Alpha/Beta)
• Coordinate or assist with testing of Hardware – ATP’s (Alpha/Beta
• Assists with technical training where required
• Carrying out ad-hoc audits on area product support & site files
• Where requested, assist with technical matters for support and projects
• Review, update, create product manuals as required
• Assist with product Alpha and Beta trials
• Coordinate or assist with customer product trials/POC’s

Product Marketing

• Assist with creation of marketing content – Product brochures, presentations, social media etc.
• Assist with customer presentations where required
• Assist sales force with product training and/or customer interface meetings where required
• Sound understanding of product solutions and roadmap of product evolution by understanding exactly why and how the solution is solving the client problem
• Provide insight on market intelligence – Competitor solutions and Customer typical needs per sector
• Assist with product launch activities – Product demonstration, trial , POC, presentation, creating launch advertising content.

Administration

• Schedule daily time to answer or create necessary e-mails
• Create time for document reviews
• Create time for typical HR related weekly’s – Prompt petrol claims, leave expenses etc.
• Prompt liaising with customers through emails or phone calls where required

Competencies (Skills, Knowledge, Attributes) Required:

Skills:
• Excellent English grammar (Both speaking and writing)
• Electrical competencies
• Electronic competencies
• Excellent computer skills (administrative)

Knowledge:
• Electrical
• Electronics
• Mechanical
• Mine exposure on TMM is advantage
• MS Office, MS Teams

Attributes:
• Self-starter
• Good time management
• Diligent
• Able to adapt to rapid changes
• Able to handle pressure
• Good admin skills
• Very good communication skills
• Result driven
• Team player

All applicants who meet the minimum requirements and wish to apply should do so on or before 10th of August 2026 at 12:00

Please note our shortlisting period is one-two weeks If you don't hear anything from us, consider your application unsuccessful