Product Operations Manager

NCR - WGC Until 10/3/2026 First posted July 9, 2026 Last posted August 4, 2026
Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

Key Responsibilities

  • Monitor product performance, operational health, and service reliability
  • Coordinate with product, technology, operations, compliance, and support teams to resolve issues and improve processes
  • Ensure operational readiness and smooth execution of product launches, enhancements, and fixes
  • Track key operational and product metrics and identify areas for improvement
  • Establish and maintain workflows, controls, escalation processes, and operational documentation
  • Support incident management, issue resolution, and continuous process optimization
  • Drive operational efficiency, governance, and scalability across product operations

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package

About this role

Summary

Monitor product performance and operational health; coordinate teams; ensure readiness and efficiency.

Job title

Product Operations Manager

Experience level

not specified

Industry

finance

Location requirements

NCR, hybrid work allowed

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

monitoringcoordinationprocess optimizationincident management

Preferred skills

None specified

Specializations

operationsproduct performanceprocess improvementincident management
Locations

Structured locations inferred from the posting.

Unknown location

Hybrid