Product Manager, Risk & Compliance

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Verification and Identity Platform (VIP) team is a core platform team that powers user onboarding and verification (KYC and KYB) worldwide and ensures continued compliance throughout the merchant lifecycle at Stripe. Our team safeguards user identities across our array of digital services, designing and executing a secure, effortless, and user-centered identity collection and verification environment. Our efforts cover a broad spectrum of identity-confirming scenarios, including identity proofing, risk-based, and adaptive verification technology. We provide an in-house smart orchestration ecosystem that allows us to integrate with multiple third-party data verification services, financial institutions, and regulatory bodies to build accuracy, reliability, and speed to verify accounts and businesses. We enable continued compliance at Stripe in an ever-evolving regulatory landscape by providing infrastructure that automates document collection, verification, and merchant communication for high-scale requirements refresh and accounts remediation programs.

What you'll do

In this role, you'll own the end-to-end strategy for how Stripe manages risk user experiences after onboarding. You'll define the journeys that allow millions of businesses to meet regulatory requirements—without losing sight of the user at every step.

You'll work across engineering, design, and go-to-market to build verification and compliance infrastructure at global scale. Your decisions will directly influence how Stripe adapts to a fast-moving regulatory landscape and keeps users on track across their entire lifecycle with Stripe.

Responsibilities

• Define the strategy and roadmap for all risk user experiences post-onboarding 
• Drive collaboration across Stripe and external partners to deliver delightful, high-performing end-to-end risk journeys
• Act as the voice of the user in product and API designs, gathering direct feedback from customers and internal stakeholders
• Work with engineering, design, and go-to-market teams on designing a personalized and scalable onboarding experience
• Partner with legal, compliance, and policy teams to translate regulatory requirements into product solutions that scale across global markets

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years in Product Management, specifically in delivering excellent user experiences for complex and technical products.
• Experience managing technical software products from kick-off to ship
• Consistent track record of leading ambitious and ambiguous 0-to-1 projects
• Strong stakeholder management including navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders across organizations and borders
• Strong communication skills—you can summarize and express complex requirements in an accessible and precise manner

Preferred qualifications

• Experience in the B2B SaaS industry 
• Familiarity with compliance and financial services regulation
• Track record of working on growth-focused teams, especially with experimentation