Product Manager, Operations Solutions, gTech

About the Job

The Partner and Operational Solutions team at Google is responsible for developing and maintaining a suite of critical tools that empower partners and internal operations teams. This includes Customer Relationship Management (CRM) systems, partner facing tooling, spend management platform, and other productivity related platforms. These solutions are essential for managing efficiency, improving partner engagement, and scaling Google's operations.

In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $138000 - $197000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Develop and advocate product goal, strategy, and multi-year roadmap for the product area, ensuring alignment with gUP goals and stakeholder needs.
• Conduct research and analysis of users and their journeys, and use market and performer analyses to identify unmet needs and opportunities.
• Lead the end-to-end product life-cycle, from ideation and definition through development, launch, and iteration, ensuring timely delivery of high-quality innovative products in collaboration with engineering, design, and partner teams.
• Define key performance indicators (KPIs) to track product performance, identify areas for optimization, and develop strategies to drive user growth, engagement, and desired outcomes.
• Collaborate with and provide clear direction to cross-functional teams, including engineering, UX, partner-facing teams, and operations.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 3 years of experience in product management or a related technical role.

Preferred qualifications:

• Experience working closely with engineering to understand infrastructure design and tradeoffs.
• Experience turning broad, ambiguous problems into clear, well-structured projects.
• Ability to define metrics, analyze experiments, generate insights, and communicate results to the wider organization.
• Track record of collaboration with complex, cross-functional teams on high-velocity projects.
• Excellent communication skills including presenting regularly to senior leadership.

Additional Information

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.