Product Manager, Hardware

Qu is a rapidly growing SaaS platform for the quick service restaurant industry. Qu sits at a restaurant’s center creating and managing data for in-store, mobile and online ordering, kiosks, guest engagement, and digital payments as well as kitchen delivery and back of house operations. We serve a nationwide footprint of accounts, including some of the fastest-growing restaurant chains in America.

At Qu you will:

As Senior Product Manager, Hardware Platform, you will own the strategy and execution for the physical layer of our platform — spanning first-party devices, certified hardware, and the OS + peripheral ecosystem that powers them.  This role is critical to delivering a scalable, flexible hardware strategy: lead with Qu hardware where it differentiates, and enable customer-owned hardware through certification and compatibility.

Responsibilities:

• Own hardware platform strategy
• • Define and execute Qu’s hybrid hardware approach (first-party + certified ecosystem)
  • Drive roadmap across POS terminals, handhelds, kiosks, and peripherals
• Bridge hardware, OS, and software
• • Lead cross-platform strategy across Windows (x86) and Android
  • Define migration and compatibility approach from legacy systems to modern architectures
  • Partner with engineering on device abstraction and platform consistency
• Own peripherals & device ecosystem
• • Define strategy for connectivity (USB, Bluetooth, network) and device communication
  • Drive peripheral support (printers, payments, scanners, etc.) and driver reliability
  • Ensure consistent performance across diverse hardware environments
• Build certification & partner ecosystem
• • Establish and scale hardware certification programs
  • Partner with OEMs, device manufacturers, and payment providers
  • Enable customers to extend lifecycle of existing hardware investments
• Deliver end-to-end execution
• • Own product lifecycle from concept → launch → scale
  • Align hardware roadmap with platform and GTM strategy
  • Drive tradeoffs across cost, performance, durability, and deployment speed

What we're looking for:

• 5+ years of product management experience with hardware, device platforms, or embedded systems
• Strong understanding of Windows (x86) and Android architectures
• Experience with peripherals, connectivity, and driver ecosystems
• Track record working with hardware vendors, OEMs, or certification programs
• Ability to operate across hardware, software, and platform layers
• Experience in restaurant tech, payments or point of sale