Process Improvement Analyst

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our San Pedro Sula office.

Shift availability:

Morning shift - Monday to Friday 6am to 3pm, alternating weekends.

Responsibilities:

• Analyze trailer damage trends and identify recurring root causes to reduce downtime.
• Track and monitor Out-of-Service (OOS) equipment, maintaining daily reports and performance metrics.
• Use Excel to manage repair timelines, costs, claims status, and recovery reporting.
• Investigate damage liability through operational data, incident records, and repair documentation.
• Prepare and submit claims for repair cost reimbursement, ensuring accurate supporting documentation.
• Build reports and dashboards to track fleet utilization, damage frequency, and claims recovery.
• Partner with terminals, repair shops, and breakdown teams to improve repair turnaround times.

Requirements

• Advanced english is a must
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP/VLOOKUP, SUMIFS, IF statements, data validation)
• Strong analytical and problem-solving abilities
• Experience working with operational data and reporting
• Ability to identify trends, anomalies, and cost drivers
• High attention to detail
• Experience managing claims, invoices, or reconciliations
• Experience in fleet, logistics, transportation, or maintenance operations - Preferred
• Knowledge of claims management and liability investigation - Preferred
• Experience with Power BI or reporting tools - Preferred

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth
  

"In Charger Logistics we care about giving equal opportunities to each candidate and employee, we consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.

We invest time and support in you to provide the room to learn, grow and work your way up. An entrepreneurially minded organization where you’ll be given support and room to develop your own strategies. If this sounds like what you’re looking for, then we might be the place for you.

We inform you that the information provided in this application process for our vacancies is confidential and is intended exclusively for the specialized team of Talent and Selection of Charger Logistics. We also confirm that our contact is exclusively through official Charger Logistics channels and is free of charge"