Process Architect - Pega

Charlotte, NC, us on site Until 8/22/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.

Permanent/Fulltime & Onsite

 

Exp Required : 7 years or more


Experience Required                    

5+ yrs experience as on Pega and other BPM products

Good Pega Experience

 

Roles & Responsibilities :         

  • Lead and assist with identifying and optimally defining process flows and user interface use cases and requirements ( Knowledge of Pega Direct Capture of Objectives (DCO) is a plus)
  • Ensure delivered work product meets/performs to functional requirements based on business requirements defined and approved by the business groups, and communicating to the application architects and by supporting unit and user acceptance testing phases.
  • Assist in leading the compilation, delivery and maintenance of all phases (the inception/elaboration/construction/ transition / use case/property matrix/business rules documentation/user acceptance testing).
  • Brings knowledge and experience of Pega and Appian. Specifically their main features, benefits and limitations.
  • Awareness or experience of various industry standard methodologies such as: SDLC, RUP, Agile, SCRUM 
  • Should be able to Create Process flows (BPM Notations) in any tool, ex MS Visio or in Pega or Appian itself.
  • Mentor and train business stakeholders in key BPM Functionality (Worklist, Workbasket, Get Next Work, Access Group, Work Group, Portal). 
  • Map business processes to the proposed BPM solution
  • Validate / Assist in Creation of specs for UI, system interface and prototypes and developing and demonstrating prototypes 
  • Conducting workshops , requirements walkthroughs, stakeholder alignment sessions and demonstrations to large groups of audiences
  • BPM Pre Sales Experience may be added advantage

 


Education

Bachelor Degree

BPM Certification or equivalent certification

Agile Methodology Knowledge

BPM application knowledge

Business Process Modeling and Design expertise (3+ years) using any one or both of the following tools:

  • Pega DCO
  • Appian

Banking/finance domain knowledge

Communication and interpersonal skills

Preferred

  • Certified Business Architect – CBA Preferred
  • Some Pega System Architect experience with (version 7.1 experience preferred) – CSA Certified.
  • Appian BPM Experience is advantage.


 

Generic Managerial Skills :

Very good leadership and relationship building skills, who should also be able to execute the project end to end.



All your information will be kept confidential according to EEO guidelines.

About this role

Summary

Lead BPM process design, implementation, and stakeholder training using Pega and Appian.

Job title

Process Architect - Pega

Experience level

7+ years

Industry

technology

Location requirements

onsite in Charlotte, NC, no remote work allowed

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

PegaBPMprocess modelingAgilecertification

Preferred skills

CBACSAAppian BPM

Specializations

BPMPegaAppianprocess modeling
Locations

Structured locations inferred from the posting.

Charlotte, NC, USA

On-site City