Problem Manager with ITIL certification - Contract with Direct Client

Pyramid is a leading Information Technology Consulting services company headquartered in metropolitan Atlanta, GA with prime emphasis on the following service offerings:
• Staff Augmentation
• Lifecycle IT solutions
o Application Development & Support
o Outsourced Testing
• Mobile Development and Test Automation

The company was incorporated in the State of Georgia in 1996 and has grown to over 2500 Information Technology consultants serving clients across the United States and around the globe. In addition to Atlanta, Pyramid has offices worldwide including Charlotte, NC; Chicago, IL; Dallas, TX; Richmond, VA; San Francisco, CA and Somerset, NJ in the United States, London in the United Kingdom, Singapore, and three offices in India (New Delhi, Hyderabad and Chandigargh).

Pyramid has been ranked by Staffing Industry Analysts as one of the largest diversity staffing firms specializing in IT and among the fastest growing U.S. staffing firm overall. In addition, Pyramid is a previous winner of the National Minority Supplier Development Council’s Supplier of the Year and has won numerous Supplier of the Year awards from the Georgia Minority Supplier Development Council.see less

• Website

  http://www.pyramidci.com

• Industry

  Information Technology and Services

• Type

  Privately Held

• Company Size

  1001-5000 employees

• Founded

  1996

Must Have Skills: Problem Manager with ITIL certification is a must

Associate will be playing the role of Problem Manager, who is to deliver effective problem management for Core Technology resulting in the provision of stable and robust services to the business.

Focus is on preventing problems resulting incidents, eliminating recurring incidents and to minimize the impact of incidents that cannot be prevented.

There is increasing focus on proactive elements where the intent is to remove the cause of problems before they have had impact.

Prefers to have Problem Management experience on .NET/SQL platform applications.

All your information will be kept confidential according to EEO guidelines.