Prior Authorization Specialist | Get a 21K Signing Bonus

ISTA Personnel Solutions

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Makati, Metro Manila, Philippines on site Until 9/20/2026 1+ years exp First posted July 22, 2026 Last posted July 22, 2026
Job description

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities

  • Process Initial or Pre-Authorization via Phone or via Email
  • Respond to provider requests
  • Communicate to insurance providers for authorization determination
  • Process verification of members benefits
  • Review Members clinical records           
  • Manage healthcare cases       

Requirements

  • At least 1 year Healthcare BPO experience (US Healthcare Insurance)
  • Experience handling/processing Authorization
  • Excellent verbal and written English skills
  • Willing to work onsite in Makati
  • Amenable working night shift

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
About this role

Summary

Process authorizations, communicate with providers, verify benefits, review records, manage healthcare cases.

Job title

Prior Authorization Specialist

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Onsite in Makati, Philippines; remote not allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

verbal and written Englishhealthcare BPO experienceauthorization handling

Preferred skills

None specified

Specializations

authorizationhealthcarecustomer servicemedical records
Locations

Structured locations inferred from the posting.

Makati, Metro Manila, Philippines

On-site City