Principal Technical Program Manager, Amazon Customer Service

US, WA, Seattle Until 9/23/2026 10+ years exp First posted June 19, 2026 Last posted July 25, 2026
About this role

Summary

Lead technical programs, coordinate teams, improve customer service systems, manage cross-functional projects.

Job title

Principal Technical Program Manager, Amazon Customer Service

Experience level

senior level

Minimum experience

10+ years exp

Industry

software

Location requirements

Seattle, WA, USA; onsite work required

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

program managementleadershipproblem solvingcommunication

Preferred skills

None specified

Specializations

program managementcustomer servicetechnical leadership
Locations

Structured locations inferred from the posting.

Seattle, WA, USA

On-site City