Principal Product Manager Service Improvements, Amazon Customer Service

US, WA, Seattle Until 9/26/2026 First posted June 3, 2026 Last posted July 28, 2026
About this role

Summary

Lead service improvement initiatives and manage product development for customer service.

Job title

Principal Product Manager Service Improvements, Amazon Customer Service

Experience level

senior level

Industry

software

Location requirements

Seattle, WA, USA, on-site preferred, remote possible

Salary

Not specified

Management role

Yes

Skills & keywords

Required skills

product managementservice improvementcustomer service

Preferred skills

None specified

Specializations

service improvementsproduct managementcustomer service
Locations

Structured locations inferred from the posting.

Seattle, WA, USA

On-site City

Seattle, WA, USA

Remote City