Practice Manager, headspace Camperdown

• Full time fixed term role until 30 June 2026 with strong likelihood of extension  

• Utilise your medical/allied health practice management experience to ensure optimal running of headspace Camperdown so that practitioners can provide top-tier clinical services

• Base Salary $108,557 + 17% superannuation

About the opportunity

As the Practice Manager at headspace Camperdown, you will play a key role in keeping things running smoothly, supporting the Clinical Services Director in managing day-to-day operations. Beyond operations, you will be a problem-solver and strategic advisor, aligning University policies with external requirements to meet operational goals. Collaboration is also at the heart of this role as you will be building strong relationships with University teams, key external partners, and headspace staff to enhance service quality, safety, and continuous improvement.

This is an exciting opportunity for a dynamic leader (or someone who is ready to step up into a leadership position) who thrives in a fast-paced environment, values teamwork, and is passionate about ensuring top-tier mental health support.

Your key responsibilities will be to:

• Work closely with the Clinical Lead and the Community Engagement and Development Officer in a collaborative and tight-nit team environment, reporting into the Clinical Services Director.

• ensure the smooth day-to-day operation of headspace Camperdown

• stay up to date with policy changes, taking the lead in implementing updates and directives

• build and maintain strong relationships with University and external partners

• oversee eMR and medical bookings system, and processing of payments/rebates, stepping into support front desk staff as needed

• foster a warm and youth friendly environment for visitors to the practice

About you

• previous experience working in a front desk role within a medical or allied health practice, with experience working as a Practice Manager preferred

• demonstrated experience processing medicare and private health insurance payments

• knowledge of eMR and medical booking systems

• a valid Working With Children Check or an ability to obtain one

• highly-developed interpersonal skills with the ability to make young people entering the practice feel comfortable and welcome

• a passion for addressing youth mental health issues.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. This role requires valid work rights for Australia.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement 

At the University of Sydney, our shared values are trust, accountability and excellence and we strive to be a place where everyone can thrive. We are committed to creating a University community that thrives through diversity and reflects the wider community that we serve. We deliver on this through our commitment to diversity and inclusion, evidenced by our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ+. We welcome applications from candidates from all backgrounds. 

We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion. 

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.  

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard.  Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Tara Ritchie, Recruitment Operations by email to tara.ritchie@sydney.edu.au

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The University reserves the right not to proceed with any appointment.

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Applications Close

Thursday 03 April 2025 11:59 PM