Postition Vacant For Inbound Technical Process

Adeeba e Services Pvt. Ltd.

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Kolkata, WB, in on site Until 8/22/2026 First posted February 28, 2026 Last posted February 28, 2026
Job description

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

We are hiring immediately for Inbound Technical Support Process For US Shift.

Join US with Huge Hike +Incentive

Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidates profile;

Must have dialled in Outbound Tech process for more than 6 months.

Must be able to close calls and take payments from the customers.

Must be confident in pitching about the service plans to the customers.

Must be very fluent in English.

Must be Comfortable for Night shift.

Benefits and facilities:

Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

24 leaves in a year+comp offs+b'day leaves
Daily/Monthly Incentives

Spot Incentives

No Extension of Shift Timings

Medical benefits

Salary: Not a bar for a right candidate.

Working Days:6 days

Contact: HR(Devopriya Pal) at 7059753939 for any further queries

• Academic Qualification - Minimum of 10 + 2 / 10 + 3 years Diploma pass. Graduates




About this role

Summary

Handle inbound customer calls, analyze issues, upsell plans, take payments, fluent in English, night shift

Job title

Inbound Technical Process

Experience level

6+ months outbound tech process

Industry

software

Location requirements

located in Kolkata, WB; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

outbound tech processclose callspaymentsEnglish

Preferred skills

None specified

Specializations

technical supportinbound callssoftwarecommunication
Locations

Structured locations inferred from the posting.

Kolkata, West Bengal, India

On-site City