Portuguese Speaking Hospitality Service Consultant

Patrique Mercier Recruitment is proud to announce a fantastic opening for a Portuguese Speaking Hospitality Service Consultant. In this pivotal role, you will serve as the primary contact for Portuguese-speaking clients seeking top-notch hospitality services. Your commitment to excellent customer service and your knowledge of the hospitality industry will enable you to provide personalized solutions that enrich the client experience. If you have a passion for hospitality and are fluent in Portuguese, we invite you to apply!

Responsibilities

• Engage with clients in Portuguese to determine their specific hospitality service requirements.
• Offer expert guidance and customized solutions tailored to exceed client expectations.
• Help clients navigate through hospitality offerings and assist in making informed decisions.
• Handle inquiries and resolve issues promptly to maintain high levels of client satisfaction.
• Collaborate with team members to continuously improve service quality based on client feedback.
• Stay updated on the latest trends and developments within the hospitality industry.

Requirements

• Fluency in Portuguese (both written and spoken) is essential; knowledge of English is advantageous.
• Strong understanding of the hospitality industry and service excellence.
• Outstanding communication and interpersonal skills.
• Prior experience in customer service or the hospitality sector is preferred.
• Strong problem-solving abilities with an emphasis on enhancing the client experience.
• Ability to work independently as well as part of a team.
• Eagerness to learn and adapt to evolving industry standards.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )