Portuguese Speaking Business Support Consultant

Patrique Mercier Recruitment is delighted to offer a fantastic opportunity for a Portuguese Speaking Business Support Consultant. In this essential role, you will be responsible for providing exceptional support to our Portuguese-speaking clients. Your expertise in customer service and business operations will help ensure that client needs are met with efficiency and professionalism. If you are ready to make a difference and thrive in a customer-focused environment, we would love to see your application!

Responsibilities

• Provide exemplary customer service to Portuguese-speaking clients through various channels including phone, email, and live chat.
• Handle inquiries related to business operations and provide effective solutions.
• Resolve client issues promptly to enhance overall customer satisfaction.
• Collaborate with colleagues across departments to ensure smooth operations.
• Maintain accurate records of client interactions in our support system.
• Proactively identify opportunities for process enhancements and suggest improvements based on client feedback.

Requirements

• Fluency in Portuguese (both spoken and written) is mandatory, alongside good English skills.
• Strong communication and interpersonal abilities.
• Previous experience in business support or customer service is preferred.
• Excellent problem-solving skills with a commitment to customer satisfaction.
• Capability to work both independently and as part of a dynamic team.
• Experience with CRM systems or support software is advantageous.
• A positive attitude and enthusiasm for providing exceptional service are essential.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )