Policy Enforcement Manager, YPP, YouTube Trust and Safety Operations

About the Job

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world.

Fluid, dynamic, and proactive, YouTube Trust and Safety (T&S) team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves.

As a Policy Enforcement Manager (PEM) dedicated to enforcing the policies of YouTube’s Partner Program, you will help drive the overall strategy and enforcement approach for all policies in this area. The role will require working with a cross-functional team across Policy Development, Product, Engineering, Legal, Ads Policy and Scaled Abuse to operationalize scalable policies that minimize brand risk to the platform while also educating Creators. This role requires thinking through the unique challenges of a broad array of policy areas (e.g. Reused content, Inauthentic Content, Misleading content, Adult, Kids) while developing processes that are consistent and resilient to protect the ecosystem. This role will require review of graphic, controversial, and offensive video content at times.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $116000 - $167000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Demonstrate a solid understanding of how the YouTube Partner Program (YPP) policies impact YouTube users, platform changes and new product launches. 
• Responsible for specific areas of vertical performance for YPP and TVC operations, including Quality.
• Liaise with policy, PR, Legal and Partnerships teams to craft and implement process solutions to emerging threats and improve Creator education.
• Generate ideas for Policy changes to improve quality and reduce operational burden.
• Manage and shape relationships with Product and Engineering teams to increase detection, sophistication, and enforcement efficiency. 

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
• Ability to work non-standard, on-call rotation weekend and holiday hours.

Preferred qualifications:

• Experience in content policy, anti-abuse and reviewing online content.
• Experience with spreadsheets, databases SQL and data analytics.
• Effective communication, problem-solving, critical thinking and attention to detail in a fast-paced and dynamic environment.