Policy Enforcement Manager, Child Safety, YouTube Trust and Safety

About the Job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As a Policy Enforcement Manager for Child Safety, you will be responsible for ensuring that we constantly grow our understanding of trends and risks to child safety on YouTube. This includes understanding how dangerous individuals operate on the internet to help us prevent or remove that content as fast as possible. You will help implement and enforce our policies across millions of videos and other surfaces, as well as define and implement operational plans globally, working with stakeholders in Product, Engineering, Vendor Operations, Analytics, Policy, and Legal.

In this role, you will review graphic, controversial, and offensive content including Child Sexual Abuse Material in line with YouTube’s Community Guidelines. You may be required to work on-call on weekends and holidays.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Research and stay up to date on key trends and operating patterns creating a Child Safety threat.
• Analyze, identify, prioritize, and deliver strategies to reduce potentially harmful content.
• Implement strategies on the YouTube platform, working with cross-functional partners.
• Manage escalations with fast turnaround time to define the best plan and implement quickly.
• Provide timely updates to executives. Review graphic, controversial, and sometimes offensive content including Child Sexual Abuse Material in line with YouTube’s Community Guidelines.

Qualifications

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 4 years of experience in data analytics, trust and safety, policy, cybersecurity, or related fields.
• Experience in content policy, anti-abuse and reviewing online content.

Preferred qualifications:

• Experience in creating and executing enforcement strategies to combat CSAM (Child Sexual Abuse Material).
• Experience working with international issues across multiple geographies, including freedom of expression, child safety or online controversial content.
• Experience influencing and building relationships with cross-functional partners across geographies.
• Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.