Platinum Travel Consultant - Travel & Concierge Experience Sunrise, FL

egug.fa.us2.oraclecloud.com.CX_1

Apply to this job
Until 9/30/2026 First posted August 1, 2026 Last posted August 1, 2026
Job description

Description Travel & Concierge Experiences (TCE) provides our Card Members around the world with a full range of services, from trip planning and booking to enhancing their travel plans with tailored experiences. It is our mission to become essential to our customers through the flawless delivery of our products and benefits. To accomplish this, we must make Membership come to life every day through the delivery of travel, lifestyle, and card servicing for our most premium Platinum Card Members. This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Professional with American Express.

About this role

Summary

Answer calls for premium travel and concierge services, providing exceptional customer support

Job title

Platinum Travel Consultant - Travel & Concierge Experience

Experience level

none

Industry

finance

Location requirements

Sunrise, FL; remote work not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicetrip planningbooking

Preferred skills

None specified

Specializations

travelhospitalitycustomer service
Locations

Structured locations inferred from the posting.

Sunrise, FL, USA

Work arrangement unknown City