Platform Design Lead, Senior Director, UX Product Design

New York, NY, US US Until 8/23/2026 H-1B sponsor history First posted March 23, 2025 Last posted March 23, 2025
Job description

Note: This is a pipeline requisition and does not represent any one particular job opening. By applying to this pipeline requisition, your interest will be reviewed for multiple potential openings based upon your background and disclosed work preference.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We welcome you to apply! When applying to this general posting, our expert BNY Talent Acquisition Team may also review your resume for consideration across other open roles within the company.

We are looking for a Senior Director Product Design Platform Lead   

In this role, you’ll make an impact in the following ways: 

We are looking for a Principal UX / Design subject matter expert to lead teams to solve our most complex product design challenges for (Platform/Description), within BNY. Contributing to all the activities within product design including user research and testing, interaction design, and visual design, this role should have experience across these activities but should be an expert in at least one. Activities for this role include:
•    As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners. 
•    Determines methods and procedures on new assignments and may coordinate activities of others.
•    Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
•    Reviews documentation of research findings presented to product and development teams.
•    Defines and reviews new and modified user personas.
•    Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
•    Leads the implementation of visual styles that support platform branding to increase user effectiveness.
•    Consults on and interprets user feedback and insights to improve the user experience.
•    Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
•    Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
•    Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
•    Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.
•    Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards.
•    Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors. 
•    Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners.
 

To be successful in this role, we’re seeking the following:

Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required, advanced degree preferred, 15+ years of experience required, experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself. Here’s a few of our awards:
· America’s Most Innovative Companies, Fortune, 2024
· World’s Most Admired Companies, Fortune 2024
· Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
· “Most Just Companies”, Just Capital and CNBC, 2024
· Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
· Bloomberg’s Gender Equality Index (GEI), 2023
 
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.


BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $113,000 and $300,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.


This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

About this role

Summary

Lead product design teams to solve complex design challenges.

Job title

Senior Director Product Design Platform Lead

Experience level

15+ years

Industry

finance

Location requirements

New York or Jersey City; remote work not specified

Salary

$113,000 - $300,000

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

bachelor's degreeuser experiencedesignhuman computer interactionadvanced degree

Preferred skills

securitiesfinancial services

Specializations

uxuser researchinteraction designvisual design
Locations

Structured locations inferred from the posting.

New York, NY, USA

On-site City

Jersey City, NJ, USA

On-site City