PKI

Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.

Skills: PKI

Location: Chennai

Exp: lineups 2-4 Years. + BOND = 5.5 LPA

Interview Location: Chennai Noida 

JD: 

Hire Windows AD resources & provide training (1.) Independently resolve tickets within SLA

Adheres to standard operating procedures / work instructions

Provides inputs to modify/update/design standard operating procedures / work instructions

Follow the escalation process

Follow the shift hand-over process

Update the knowledge base

Coaching freshers to be independent

Coaching analysts for correct routing of tickets, capturing critical information

Technically upgrade across versions of environment when required

Managing independent shifts 

Complies to regulatory requirements

Participate in CoE meetings - sharing and acquring knowledge

Participate in Sev1/ Bridge calls

Pease Share with me Windows Active Directory Profile

.All your information will be kept confidential according to EEO guidelines.