Phone support
Globalchannelmanagementinc
Apply to this jobGlobal Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Responds to telephone inquiries and complaints using standard scripts and procedures.
Gathers
information, researches/resolves inquiries and logs customer calls.
This person will be dealing with providers that are in the medical
space.
Communicates appropriate options for resolution in a timely manner.
Informs customers about services available and assesses customer needs.
A team player that will work hard, follow the order / flow of the call center, is flexible to change
All other duties as assigned.
Previous experience in a call center environment preferred!!!
Previous experience in a call center environment preferred!!!
Medicare/Medicaid
$14/hr
4 MONTHS
Summary
Responds to calls, resolves inquiries, and informs customers in a medical call center setting
Job title
Phone support
Experience level
preferred
Industry
technology
Location requirements
Concord, NH, US; remote not allowed
Salary
$14/hr
Management role
No
Required skills
Preferred skills
Specializations
Structured locations inferred from the posting.
Concord, NH, USA