Pharmacy Technician

Collaborative contributions by the Pharmacy Technician is essential to our success including working with various departments within Pharmacy as well as other divisions of AHF, our patients and partners. The skills discussed below are representative of the knowledge, experience and abilities that lead to our success together.
Pharmacy Technician contributes to AHF’s mission by presenting a friendly smile, a helpful voice, a helpful attitude, to patients, clients and customers seeking services, information, requesting to transfer their prescriptions to AHF, filing grievances or complaints.
Within their duties of handling incoming calls, meeting and greeting patients in the Pharmacy they are problem solvers, providing a “helping hand” and provide a calming influence to patients that seem to be upset or in a stressful situation.
The Pharmacy Technician can enhance the experience of other AHF Pharmacy employees by being friendly and helpful and by offering to give them a helping hand when they need it. In addition, giving feedback to their manager about how service could be improved will allow the team member to enhance their contribution.
The Pharmacy Technician adds consistent value to the AHF Pharmacy Team by adapting to various situations with ease and by being flexible.