PH - Bilingual Hiring

Mandaluyong, NCR, ph on site Until 8/21/2026 H-1B sponsor history First posted February 23, 2026 Last posted February 23, 2026
Job description

Sutherland is Great Place to Work Certified. 

Customer Service (Voice) Consultants are responsible for appropriate call handling of incoming customer phone calls related to the travel program's websites and transactions. The basic job function is to provide excellent customer service, and assist customers concerns and inquiries. 

  • Candidates must have excellent oral and written Japanese communication skills
  • For Non-Natives: N1 JLPT Certification required
  • English language is an added advantage
  • Customer Service or Hospitality experience is preferred but not required
  • Candidates must be living in Metro Manila or willing to relocate from other locations within the Philippines
  • Call center experience in a travel program/account preferred

This is the official repository of applicants for Bilingual hiring in the Philippines.

 

About this role

Summary

Provide customer service for travel program inquiries via call and chat, requiring bilingual skills.

Job title

PH - Bilingual Hiring

Experience level

not specified

Industry

customer service

Location requirements

Must be in Mandaluyong, Philippines; relocation allowed; remote work not specified.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

Japanese communicationN1 JLPT

Preferred skills

English

Specializations

call handlingtravelbilingualcustomer support
Locations

Structured locations inferred from the posting.

Mandaluyong, Metro Manila, Philippines

On-site City