People & Culture Local Services Consultant  with Spanish (limited, full-time)

What you’ll build  

Local People & Culture [P&C] Services team provides tangible and human HR Services where unique country knowledge is required. We deliver consistent and scalable HR services with a human touch to our employees. We are combining knowledge about the local labor law and making sure local policies are adhered to. We have a deep understanding of processes, and we are supporting compliant HR service delivery to our employees and partners in a highly personal way. We run crucial pre-payroll processes and are mission critical for business continuity. We are biased towards execution and partner in global projects (e.g. M&A) and continuous improvement initiatives across all P&C. 

We seek to hire P&C Local Services Consultant to support Spain from our office in Prague. They will be responsible for providing and resolving employee and manager queries, consult employees on their issues and carrying out operational people administrative tasks across the whole employee life cycle (e.g. on- and offboarding, administering contractual changes, do leave consultations).  

Key Responsibilities: 

• Manage HR operations throughout the full employee life cycle. 

• Provide second-level support for HR inquiries from local employees and managers in line with our Service Level Agreements. 

• Oversee administrative processes, contractual changes, benefits enrollment, and termination cases. 

• Promote standard intake channels for People & Culture interactions and support local HR communications. 

• Partner with local and global P&C functions (HR Director, HR Business Partners and HR Practices like e.g. Total Rewards) on issue resolution, Post Merger Integration, and service improvements. 

• Collect feedback to identify improvement opportunities and maintain the local Intranet Pages and our internal Knowledge Base. 

• Build strong relationships with HR functions, vendors, and governmental institutions to ensure efficient, compliant processes. 

What you’ll bring

Skills and competencies: 

• Experience in HR process administration. 

• Strong communication skills in English and Spanish (written and spoken) 

• Comfortable speaking in smaller public forums and in front of the employees. 

• Analytical with attention to detail and a quality-driven approach. 

• Ability to handle sensitive and confidential information and adapt to continuous change. 

• Self-motivated, able to execute initiatives independently. 

• Comfortable working in a multinational, multicultural environment. 

• Good proficiency in MS Office (Excel, Word, Outlook, PowerPoint). 

• Knowledge of Spanish labor law is a plus. 

Work experience: 

• 1+ years in a similar HR role, preferably in a service environment. 

• Strong customer service orientation. 

• Experience with virtual teams and project management is a plus. 

• Experience in multinational/IT environments is a plus. 

• SAP HR system knowledge is a plus. 

Where you belong 

You'll be learning the practice of HR service delivery in a structured, team-based environment with regular guidance from more experienced colleagues. The expectation at this level is that you follow established processes carefully, ask when something is unclear, and approach the local compliance and employee relations aspects of the role with discretion and attention to detail.  

The successful candidate will be supporting predominantly Spain and its respective employees. They will team up with their onsite and remote teammates in P&C Services, the P&C Country Head and will work closely with Data Management, Payroll and colleagues from other supporting functions as well as with the local business units.