PBX Operator

BHS Baptist Healthcare System

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Lexington, KY Until 9/21/2026 1+ years exp First posted July 23, 2026 Last posted July 23, 2026
Job description

Summary

Job Description:

PBX Operator

Full-Time, Days

Job Description:

  • Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner.
  • Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner.
  • Provide information to walk-up visitors and patients in a courteous and professional manner.

Requirements:

  • High school diploma or equivalent
  • One year customer service experience

Benefits: 

  • Health, Vision, Dental, and Pet Insurance
  • Life Insurance
  • Short Term and Long-term Disability and Life Insurance
  • Identity Theft Protection
  • Tuition Reimbursement up to $6,000 annually
  • Company paid Maternity and Paternity Leave
  • 5 days of Paid Time Off available upon hire
  • Bereavement Leave (includes pets)
  • PTO Sell Back Program
  • Compassionate Leave Sharing Program (PTO Donation)
  • Employee Support Fund, for employees in need of emergency financial assistance
  • Retirement with Company Match

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.

About this role

Summary

Manage switchboard, handle calls, monitor alarms, assist visitors and patients

Job title

PBX Operator

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Lexington, KY; onsite work only

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecommunication

Preferred skills

None specified

Specializations

switchboardcommunications
Locations

Structured locations inferred from the posting.

Lexington, KY, USA

On-site City