Payment Associate-2

Harris Computers-Bizmatics Private Limited (Mumbai Vikhroli)

Here at Harris, we have 5 different business verticals, Public Sector, Healthcare, Utilities, Insurance and Private sector, with over 12,000 employees and more than 100,000 customers located in 200 countries around the globe. We need your help to keep growing and we hope you can become an integral part of the Harris family.

• Business Unit:

• Resolv was formed in 2022, bringing together a suite of industry-leading healthcare revenue cycle leaders with over 30 years of industry expertise, including Ultimate Billing, First Pacific Corporation, Innovative Healthcare Systems, and Innovative Medical Management. Our DNA is rooted in revenue cycle solutions. As we continue to expand, we remain dedicated to partnering with RCM companies that offer diverse solutions and address today's most pressing healthcare reimbursement and revenue cycle operations complexities. Together, we improve financial performance and patient experience, helping to build sustainable healthcare businesses.

Shift Timing: Day Shift (8am to 5pm IST)

Work Mode: Work from Office

Primary Functions:

• Accurately post payments, adjustments, and denials into the billing system from multiple sources (EOBs, EFTs, checks, and online portals).

• Reconcile daily deposits with bank statements and internal reports to ensure zero discrepancies.

• Identify and resolve payment posting errors, underpayments, or overpayments in a timely manner.

• Assist in month-end closing activities by providing accurate payment data and reports.

• Stay updated on payer guidelines, remittance formats, and industry best practices.

Additional Job Description:

• Any bachelor’s degree.

• Good Communication Skills (Written and Verbal).

• 1-3 years of proven experience in payment posting within a healthcare environment is essential

•  Strong understanding of healthcare revenue cycle management (RCM) processes.

• Proficiency in interpreting Electronic Remittance Advices (ERAs) and Explanation of Benefits (EOBs) with healthcare-specific knowledge.

•  Experience with healthcare-specific RCM software (e.g., Epic, Cerner, NextGen, Athenahealth, Kareo, or similar).

• Experience in payment posting, medical billing, (healthcare).

• Strong knowledge of EOBs, ERA files, and payment reconciliation processes.

• Strong problem-solving skills and the ability to work independently under tight deadlines.

• Good communication skills for cross-team collaboration

Soft/Behavioral Skills:

• Problem-Solver: Identifies and resolves healthcare billing discrepancies.

• Organized: Manages high volumes of medical remittances efficiently.

• Clear Communicator: Effectively discusses payment issues with healthcare teams.

• Analytical: Understands healthcare financial data and denial patterns.

Benefits:

• Annual Public Holidays as applicable

• 30 days total leave per calendar year

• Mediclaim policy

• Lifestyle Rewards Program

• Group Term Life Insurance

• Gratuity

• ...and more!