Patient Services Specialist l Onalaska Clinic

Gundersen Lutheran Admin Svcs

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Onalaska, WI Until 9/26/2026 6+ years exp H-1B sponsor history First posted July 28, 2026 Last posted July 28, 2026
Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you’re looking for a job to love, apply today.

Scheduled Weekly Hours:

32

Are you a compassionate and customer-focused individual looking to be part of a team that is committed to delivering outstanding patient care?

Look no further! Gundersen Health System is seeking a Patient Services Specialist to join our growing and thriving organization!

The Patient Services Specialist provides superior face-to-face customer service in greeting and assisting patients, family, visitors and internal customers. They perform an important role in facilitating the patient experience by promoting a patient and family centered atmosphere throughout the check in/out process. Apply now and embark on a rewarding career where you can truly make a difference!

What's Available:

  • .8 FTE, 64 hours bi-weekly

  • Shift: Monday-Friday rotating hours between 6:30am - 6:00pm, occasional Saturday from 6:45am - 12:00pm. Holiday rotation if needed

  • Location: Onalaska, WI

What you will get:

  • Starting pay of $17.93/hour + more for experience!

  • Shift, weekend, and holiday differentials

  • Support to grow in your career with access to our Career Development Center and Tuition Investment Program

  • Top-rated retirement plan and healthcare benefits

  • Departmental leadership that supports you as you do your best work.

  • Work/Life balance to love what you do and where you live.

What you need:

  • High School Diploma or equivalency

  • 6 months experience in an office setting requiring customer service responsibilities

  • Strong customer service, interpersonal, and technical/computer skills

  • Friendly personality and passion for connecting with/helping people

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values — belonging, respect, excellence, accountability, teamwork and humility — our pillars set our foundation and our future.

Equal Opportunity Employer

About this role

Summary

Provide face-to-face patient service, assist with check-in/out, promote positive patient experience

Job title

Patient Services Specialist l Onalaska Clinic

Experience level

6 months

Minimum experience

6+ years exp

Industry

healthcare

Location requirements

Onalaska, WI; no remote work allowed

Salary

$19k+

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

customer serviceinterpersonal skillscomputer skills

Preferred skills

None specified

Specializations

patient carecustomer serviceadministrative
Locations

Structured locations inferred from the posting.

Onalaska, WI, USA

On-site City