Patient Service Representative - Mercy Clinic Lowell

MHM Support Services

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Mercy Clinic Lowell Until 10/6/2026 1+ years exp First posted August 7, 2026 Last posted August 7, 2026
Job description

Find your calling at Mercy!

The Patient Service Representative (PSR) is the first point of contact for patients and visitors. The PSR ensures that the patient experience is positive and seamless by managing front desk operations and workflows.

Position Details:

Minimum Qualifications:

  • Education: High school diploma or equivalent.

Preferred Qualification:

  • Experience: One year of applicable medical office experience.

Physical Requirements:

  • Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.

  • Position requires standing and walking during each shift.

  • Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About this role

Summary

Manage front desk operations and ensure positive patient experience.

Job title

Patient Service Representative - Mercy Clinic Lowell

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

Must be based in Mercy Clinic Lowell, remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

customer servicecommunicationorganization

Preferred skills

None specified

Specializations

front deskpatient interactionmedical office
Locations

Structured locations inferred from the posting.

Unknown location

Work arrangement unknown