Patient Service Rep II - Medical Groups

Silver Cross Hospital and Medical Centers

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Essington Until 9/4/2026 First posted July 6, 2026 Last posted July 6, 2026
Job description

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Position Summary: Responsible for coordinating all after visit activities including collection, review and update of all practice-specific forms, printing of the After Visit Summary (AVS) communicating of payment policies regarding amounts due for current services and prior balances, collection of payments, assistance with scheduling follow-up appointments and procedures. responsible for ensuring pre-visit clearing for the patient on the date of service if these activities have not been fully completed in advance.

Required Qualifications: Associate or Bachelor's degree preferred; High school diploma required. Prior experience and in-depth knowledge of insurance preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers. Exceptional customer service skills including the ability to us independent thinking, sound judgement and creativity when resolving customer issues. Ability to balance multiple priorities and effectively handle challenging situations. Excellent verbal communication skills. Ability to use personal commuters and select software applications.

Work Shift Details:

Days, The coverage we're looking for would look very similar to the below hours that totals 30 hours.
Monday 7:30a-12:30p
Tuesday 7:30a-2:30p
Wednesday 7:30a-12:30p
Thursday 7:30a-2:30p
Friday 7:30a-3:00p

Department:

SCMG OMP-PRIMARY CARE

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.   

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

·       Medical, Dental and Vision plans

·       Life Insurance

·       Flexible Spending Account

·       Other voluntary benefit plans

·       PTO and Sick time

·       401(k) plan with a match

·       Wellness program

·       Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match.  However, registry employees are ineligible for Health and Welfare benefits.

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

The expected pay for this position is listed below:

$18.70 - $23.38
About this role

Summary

Coordinate patient activities, handle payments, schedule follow-ups, ensure pre-visit clearance.

Job title

Patient Service Rep II - Medical Groups

Experience level

none

Industry

healthcare

Location requirements

Must be in Essington, remote work not specified

Salary

$0k–$0k

Management role

No

Skills & keywords

Required skills

interpersonal skillscommunicationsoftware applications

Preferred skills

None specified

Specializations

patient coordinationinsurancecustomer service
Locations

Structured locations inferred from the posting.

Essington, Tinicum Township, PA, USA

Work arrangement unknown City