Patient Recruiter

About Us

At Rovia Clinical Research, we’re on a mission to bring innovative treatments to patients, improving the health and lives of our local patient communities. We believe in building a workplace where people feel supported, valued, and excited to grow their careers. Whether you’re just starting out or looking for a new path, you’ll be part of a team that truly works together and makes an impact. Our team is driven by our core values: People First, Humility, Integrity, One Team, and Results Accountability.

Position Summary:

The Clinical Research Patient Recruiter assists with the recruitment of potential subjects for enrolling studies, including pre-screening, calling, and networking with patients in accordance with the study protocol.

Key Responsibilities:

• Reviews and develops a comprehensive understanding of Rovia’s study protocols and inclusion/exclusion criteria such as diagnoses, medical terminology, and medication history.
• Conducts pre-screening of patient records to ensure correct placement within a study.
• Matches needs of potential subjects to current or upcoming research studies.
• Conducts outgoing recruitment phone calls, answers inbound patient calls, and schedules research appointments for potential subjects.
• Provides exemplary customer service to potential subjects.
• Enters and updates the status of all potential subjects in the Rovia database Clinical Conductor, including the outcome of any subjects scheduled but not screened.
• Updates potential subject medical histories and medications in Clinical Conductor with pertinent data gathered via medical record review and/or phone conversations.
• Tracks identified trends in patient acceptance or disapproval of clinical trial participation.
• Creates and schedules IRB-approved social media posts and mass emails relating to Rovia’s active research studies.
• Creates flyers, brochures, and other recruitment materials.
• May perform other job-related duties as requested.

Skills/Abilities:

• Excellent interpersonal and communication skills.
• Strong organizational skills.
• Proficient in the use of Microsoft Office.
• Fluent in written and spoken English, Spanish-speaking capabilities preferred.
• Experience with simple graphic design tools such as Canva.
• Ability to maintain confidentiality.
• Ability to develop rapport with patients over the phone.
• Proficient in using social media (Facebook, Instagram, X, etc.) for recruitment purposes.

Education/Experience:

• High school diploma required, bachelor's degree preferred.
• Prior clinical research patient recruitment experience required.