Patient Navigator

UM Corp (Enterprise)

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Miami, FL Until 9/28/2026 3+ years exp First posted July 30, 2026 Last posted July 30, 2026
Job description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The Patient Navigator (H) facilitates patients’ ability to obtain services by identifying barriers to care, coordinating the development of treatment plans, and monitoring the implementation and follow-up of services ordered by caregivers.

CORE JOB FUNCTIONS                                                                                                          

  • Conducts patient evaluations to obtain information necessary for the development of an effective treatment plan.

  • Ensures patients have access to insurance and social service programs for which they are eligible.

  • Provides patient reminders of upcoming appointments and acts as liaison between patients and providers.

  • Identifies and resolves real or perceived barriers to care.

  • Educates and counsels patients on issues related to their health and life situations.

  • Maintains current knowledge of community health, welfare resources, and any other programs available to patients.

  • Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS                                                                                                      

  • High School diploma or equivalent

  • Minimum 3 years of relevant work experience

Knowledge, Skills and Attitudes:

  • Ability to process and handle confidential information with discretion.

  • Ability to communicate effectively in both oral and written form.

  • Ability to handle difficult and stressful situations with professional composure.

  • Ability to maintain effective interpersonal relationships.

  • Ability to understand and follow instructions.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff
About this role

Summary

Assist patients in accessing care, coordinate services, and educate on health issues.

Job title

Patient Navigator

Experience level

3+ years

Minimum experience

3+ years exp

Industry

healthcare

Location requirements

Miami, FL; on-site; remote not specified

Salary

Not specified

Management role

No

Skills & keywords

Required skills

discretioncommunicationstress managementinterpersonal skillsinstruction following

Preferred skills

None specified

Specializations

patient carehealth education
Locations

Structured locations inferred from the posting.

Miami, FL, USA

On-site City