Patient Care Consultant
Jushi
Apply to this job West Chester, PA on site Until 9/29/2026 2+ years exp First posted July 31, 2026 Last posted July 31, 2026
Job description
Want to make a meaningful difference in peoples’ lives while earning a competitive salary? At Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. The Dispensary Patient Consultant is primarily responsible for aiding patrons and patients through concierge-level service. The Dispensary Patient Consultant conducts day-to-day operations within the retail location while adhering to company policy and industry regulations.
WHAT YOU WILL DO
- Adhere to the company mission statement and core values, while maintaining high ethical standards and professionalism
- Provide outstanding, accurate customer service to patrons by answering or appropriately directing questions and concerns
- Lead tours of sales floor within the store, making product recommendations based on ongoing research of products available
- Retain thorough and comprehensive knowledge of the patient and member benefits, discounts, coupons and promotions, encouraging memberships for medical guests
- Abide by-product handling procedures, including company safety and health policies as well as regulatory agency compliance
- Maintain cleanliness and organization of store by stocking retail items and supplies, sweeping, mopping, and sanitizing
- Operate cash register, computer-based POS system, and cash drawer
- Work as part of a team to ensure sales, guest satisfaction, and that compliance goals are met by designated timelines
- All other job duties as assigned
WHAT WE ARE LOOKING FOR
- High School diploma or General Education Development (GED) required
- Associate or Bachelor’s degree in any field preferred
- Minimum of 2 years’ experience with customer service in retail.
- Excellent computer, mathematical, language and reasoning skills
- Bilingual in Spanish preferred
- Excellent multi-tasking skills over the phone and in person
- Occasionally requires local travel, as needed
PHYSICAL REQUIREMENTS
- Constantly perform desk-based computer tasks
- Frequently standing/walking
- Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds
- Occasionally Twist/bend/stoop/squat, kneel/crawl
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
About this role
Summary
Provide customer service, assist patrons, conduct store operations, and ensure compliance in retail cannabis setting.
Job title
Patient Care Consultant
Experience level
2+ years
Minimum experience
2+ years exp
Industry
retail
Location requirements
West Chester, PA, no remote work allowed
Salary
Not specified
Management role
No
Skills & keywords
Required skills
customer servicecash registercomputer skillsmulti-taskingregulatory compliance
Preferred skills
bilingual in Spanishretail experiencemathematical skills
Specializations
retailcustomer servicehealthcarebilingual
Locations
Structured locations inferred from the posting.
West Chester, PA, USA
On-site City