Patient Accounts Representative - Hospital Prof Billing

Nationwide Children's Hospital

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3700 Corporate Drive, Columbus, OH Until 8/22/2026 2+ years exp First posted June 11, 2026 Last posted June 11, 2026
Job description

Overview:


 

Schedule: M-F (Day Shift)

On-site during probation period until cleared to work remote. Must reside within Central Ohio area.


 

Job Description Summary:


 

Responsible for the timely processing of duties and/or activities related to the accurate processing and handling of patient accounts. Ensures that all patient account information, charges, billings, and follow-up activities are accurate, complete, and timely.


 

Job Description:


 

Essential Functions:

  • Reviews patient account information for completeness and accuracy.
  • Makes necessary changes/updates to patient account information to ensure timely payment on accounts. Retrieves status information from government and third party payers regarding outstanding professional claims.
  • Coordinates with governmental agencies, third-party payers, and internal auditors to ensure maximum reimbursement for hospital services.
  • Acts as a liaison between the hospital and third party payers in resolving billing and reimbursement issues.
  • Provides follow-up on claim edits, rejections, denials, and outstanding professional claims in a timely manner.
  • Maintains patient records and ensures confidentiality of sensitive information.


Education Requirement:

  • High school diploma, required.
  • Associates degree, preferred.


Licensure Requirement:

(not specified)


Certifications:

(not specified)


Skills:

  • Knowledge of medical terminology, various claim forms, third party contracts and payment patterns, CPT and ICD9 coding, and reimbursement regulations and policies of third party payers.
  • The ability to do data entry and work a calculator.
  • Problem identification and problem solving skills,required.
  • Excellent interpersonal, verbal, and written communication skills.
  • Excellent organization skills and the ability to comprehend and follow written and verbal instructions.


Experience:

  • Two years' experience in medical billing, claims follow-up and customer service, required.
  • One year experience working on a mainframe computer. Experience using Outlook, Word and Excel, required.


Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs, Reaching above shoulder, Squat/kneel, Standing, Walking

FREQUENTLY: Flexing/extending of neck, Patient Equipment, Peripheral vision

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting


Additional Physical Requirements performed but not listed above:

(not specified)



 


 

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"

About this role

Summary

Handle patient accounts, claims, billing, follow-up, and reimbursement processes.

Job title

Patient Accounts Representative - Hospital Prof Billing

Experience level

2+ years

Minimum experience

2+ years exp

Industry

healthcare

Location requirements

On-site in Columbus, OH, then remote after probation period

Salary

Not specified

Management role

No

Skills & keywords

Required skills

medical terminologyclaim formsthird party contractsCPTICD9problem solvingcommunicationdata entryExcelOutlookWord

Preferred skills

None specified

Specializations

medical billingclaims follow-upreimbursement
Locations

Structured locations inferred from the posting.

Unknown location

On-site

Columbus, OH, USA

Remote City
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