Patient Access Supervisor

Sentara Hospitals

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Suffolk, VA Until 8/21/2026 3+ years exp H-1B sponsor history First posted April 20, 2026 Last posted June 2, 2026
Job description

City/State

Suffolk, VA

Work Shift

First (Days)

Overview:

Sentara Obici Hospital located in Suffolk, VA, is hiring a Patient Access Supervisor

The Supervisor, Patient Access is responsible for overseeing the daily operations of the department, ensuring efficient and accurate registration, financial clearance, and front-end revenue cycle functions. This role provides leadership, support, and mentorship to staff while maintaining compliance with hospital policies and regulatory requirements. The Supervisor, Patient Access plays a key role in process improvement, staff development, and enhancing the patient experience.

Education

  • High School Diploma or Equivalent

Certification/Licensure

One of the following required:

  • CHAA (Certified Healthcare Access Associate)   

  • CRCR (Certified Revenue Cycle Representative)  

  • CHAM (Certified Healthcare Access Manager)  

  • CPC (Certified Professional Coder)  

  • Certified Medical Administrative Assistant (CMAA)  

  • Certified Medical Services Management (CPMSM)  

  • Registered Health Information Technician (RHIT)  

  • Certified Coding Specialist (CCS) 

Experience

  • Relevant experience in Patient Access/Registration, Billing/Patient Accounting, Revenue Cycle Management and/or Customer Service - 3 years (Required)

Talroo - Leadership, supervisor, admitting, registration, coordinator

.

Benefits: Caring For Your Family and Your Career
Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Obici Hospital, a 175-bed state-of-the-art facility, is located on Godwin Boulevard in Suffolk, VA. Our full-service hospital continues a legacy of providing residents of Western Tidewater with high-quality, patient-centered care. As a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, the hospital specializes in orthopedic and spine, heart and vascular, advanced imaging, gynecological and comprehensive breast services, behavioral health, maternity, weight loss surgery, and a heartburn treatment center.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

About this role

Summary

Oversee patient registration, billing, and revenue cycle, providing leadership and process improvement.

Job title

Patient Access Supervisor

Experience level

3+ years

Minimum experience

3+ years exp

Industry

healthcare

Location requirements

Suffolk, VA; remote work allowed in VA and listed states

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

Yes

Skills & keywords

Required skills

department supervisioncompliancementorshipregulatory knowledgeprocess improvement

Preferred skills

None specified

Specializations

patient accessrevenue cycleregistrationbillingcustomer service
Locations

Structured locations inferred from the posting.

Suffolk, VA, USA

On-site City

Virginia, USA

Remote State