Patient Access Representative I- Bilingual Preferred

ACH Arkansas Children's Hospital

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Little Rock Until 8/22/2026 First posted November 5, 2025 Last posted November 5, 2025
Job description

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC017116 Access Primary Care Clinic

Summary:

Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Salary:

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Additional Information:

Required Education:

No education requirements

Recommended Education:

High school diploma or GED or equivalent

Required Work Experience:

Entry Level - Experience not Required.

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Schedules all patient appointments and ensures referrals are obtained.

2. Meets or exceeds expected productivity and accuracy standards.

3. Greets and engages patients, families and visitors in order to provide a positive first impression.

4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.

5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.

6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.

7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.

8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

  

About this role

Summary

Manages patient scheduling, registration, insurance, and greeting duties for outpatient clinics.

Job title

Patient Access Representative I- Bilingual Preferred

Experience level

entry level

Industry

healthcare

Location requirements

Little Rock, no remote work allowed

Salary

Most new hires start between $17.20-$21.50 per hour, depending on experience and qualifications.

Management role

No

Skills & keywords

Required skills

bilingualcommunicationinsurance verificationcustomer service

Preferred skills

None specified

Specializations

schedulingreceptioninsurance verificationpatient registration
Locations

Structured locations inferred from the posting.

Little Rock, AR, USA

On-site City