Patient Access Representative - full-time (remote)

IA_MMC Mercy Health Services - Iowa, Corp.

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Saint Alphonsus (Clinic) - Boise, Idaho Until 10/4/2026 2+ years exp First posted August 5, 2026 Last posted August 5, 2026
Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Position Purpose:

Saint Alphonsus Health System is hiring for our Revenue Management team to support our Idaho and Oregon patients. This position will be fully remote; work hours are based on Mountain Standard Time.

This is a phone-based position, providing patient-focused customer service.

What are we looking for? Our ideal candidate has:
- Prior authorization experience in surgeries or radiology
- Experience with Idaho/Oregon insurance verification
- Experience with EPIC software

Position Highlights and Benefits:

  • Schedule Information:  Position is scheduled to work 40 hours per week.
    MOUNTAIN STANDARD TIME: Monday – Friday 8am-4:30pm or 8:30am-5pm
  • Position is remote (work from home)
  • Benefits are in place your first day of work.
  • Daily Pay available.

    What You Will Do:

    • Provide patient focused customer service.
    • Performs outpatient & / or inpatient registration
    • Performs insurance verification functions.
    • Will initiate and secure authorization for scheduled services
    • Provides general information to hospital users, patients, families & physician offices. 

    Minimum Qualifications:

    • Required: High school diploma or equivalent.
    • 2 years of hospital registration or insurance verification experience required.
    • Knowledge of medical terminology, diagnostic coding & procedural coding required.


    Preferred Qualifications/Knowledge:

    • Knowledge of insurance verification, ability to explain benefits, and secure necessary authorizations.
    • Experience with Epic software.
    • National certification in HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
       

    Our Commitment

    Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

    About this role

    Summary

    Provide patient registration, insurance verification, and authorization support remotely.

    Job title

    Patient Access Representative - full-time (remote)

    Experience level

    2+ years

    Minimum experience

    2+ years exp

    Industry

    healthcare

    Location requirements

    remote work from Boise, Idaho allowed

    Salary

    Not specified

    Management role

    No

    Skills & keywords

    Required skills

    medical terminologydiagnostic codingprocedural codingEPIC software

    Preferred skills

    insurance verificationbenefits explanationauthorization processHFMA CRCRNAHAM CHAA

    Specializations

    insurance verificationpatient registrationauthorizationmedical terminologyEPIC
    Locations

    Structured locations inferred from the posting.

    Boise, ID, USA

    Remote City