Patient Access Representative

SSM Health Care St. Louis

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WI-Fond du Lac Regional Clinic Main Until 9/27/2026 0+ years exp H-1B sponsor history First posted July 29, 2026 Last posted July 29, 2026
Job description

It's more than a career, it's a calling.

WI-Fond du Lac Regional Clinic Main

Worker Type:

Regular

Job Highlights:

This full-time Patient Access Rep will work at Wisconsin Fond du Lac Regional Clinic Main floating between units to cover desks.

Job Summary:

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES
  • Gathers information from patient and enters into appropriate database. Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
  • Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules.
  • Assists with coordination of activities related to insurance pre-certification/authorization.
  • Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
  • Performs clerical and reception duties associated with patient registration.
  • Performs other duties as assigned.


EDUCATION

  • High School diploma/GED or 10 years of work experience


EXPERIENCE

  • No experience required

PHYSICAL REQUIREMENTS

  • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
  • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
  • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
  • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
  • Frequent keyboard use/data entry.
  • Occasional bending, stooping, kneeling, squatting, twisting and gripping.
  • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
  • Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS 

  • None

Department:

5910000166 FLOATS Reception

Work Shift:

Day Shift (United States of America)

Scheduled Weekly Hours:

40

Benefits:

SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

  • Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). 

  • Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

  • Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members. 

Explore All Benefits

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status, or any other characteristic protected by applicable law. Click here to learn more.

About this role

Summary

Assist patients with scheduling, registration, insurance, as part of healthcare support.

Job title

Patient Access Representative

Experience level

none

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

On-site in WI-Fond du Lac, no remote work allowed.

Salary

Not specified

Visa sponsorship

H-1B sponsor history

Management role

No

Skills & keywords

Required skills

communicationdata entrypatient coordination

Preferred skills

None specified

Specializations

patient schedulingdemographic data entryinsurance coordination
Locations

Structured locations inferred from the posting.

Fond du Lac, WI, USA

On-site City