Patient Access Representative

SLH Saint Luke's Hospital of Kansas City

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Saint Luke's North Hospital 5830 NW Barry Rd Until 9/30/2026 0+ years exp First posted August 1, 2026 Last posted August 1, 2026
Job description

Job Description​

This position conducts professional patient interviews obtaining demographic, financial, and biographical information. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast paced work environment are required.

Job Requirements

Applicable Experience:

Less than 1 year

Diploma

Job Details

Part Time

Night (United States of America)

About this role

Summary

Conduct patient interviews, verify insurance, handle billing, and provide service in healthcare setting.

Job title

Patient Access Representative

Experience level

less than 1 year diploma

Minimum experience

0+ years exp

Industry

healthcare

Location requirements

On-site at Saint Luke's North Hospital, Kansas City, MO, no remote work.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

computer skillscritical thinkingmultitasking

Preferred skills

None specified

Specializations

patient interviewsinsurance verificationbillingcustomer service
Locations

Structured locations inferred from the posting.

Unknown location

On-site