Patient Access Representative

SLH Saint Luke's Hospital of Kansas City

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Saint Luke's East Hospital 100 NE Saint Lukes Blvd Until 10/5/2026 1+ years exp First posted August 6, 2026 Last posted August 6, 2026
Job description

Job Description​

This part-time, Thursday and Friday, 5:30am-6pm position will conduct professional patient interviews obtaining demographic, financial, and biographical information in the Outpatient Diagnostic Department. The Patient Access Representative is responsible for understanding insurance terminology, obtaining information to appropriately bill payors, verify patient insurance eligibility, confirm benefits eligibility, and gather statistical information in compliance with federal and state regulations. Complete payment transactions by using proper negotiating techniques to professionally collect money owed by our Patients and Guarantors, including making referrals to appropriate financial resources such as payment plans and lines of credit. The Patient Access Representative is responsible for the delivery of quality performance and service excellence. Strong computer skills, critical thinking skills and the ability to multitask in a fast-paced work environment are required.

Job Requirements

Applicable Experience:

1 year

Job Details

Part Time

Day (United States of America)

About this role

Summary

Conduct patient interviews, verify insurance, collect payments, ensure compliance, and provide service.

Job title

Patient Access Representative

Experience level

1+ years

Minimum experience

1+ years exp

Industry

healthcare

Location requirements

On-site in Lees Summit, MO, no remote work allowed.

Salary

Not specified

Management role

No

Skills & keywords

Required skills

computer skillscritical thinkingmultitaskinginsurance terminology

Preferred skills

None specified

Specializations

patient accessinsurance verificationbillingcustomer service
Locations

Structured locations inferred from the posting.

Lee's Summit, MO, USA

On-site City