Parts Counterperson - Mercedes-Benz of Midlothian

Murgado Automotive Group

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Midlothian, VA on site Until 8/25/2026 0+ years exp First posted June 26, 2026 Last posted June 26, 2026
Job description
Job Title: Parts Counterperson
Location: Mercedes-Benz of Midlothian
Company: Murgado Automotive Group
 
Job Type: Full-Time
About Us: Join our dynamic team at Mercedes-Benz of Midlothian, a premier Mercedes-Benz dealership dedicated to providing exceptional service and quality. We pride ourselves on our commitment to excellence and our passion for the Mercedes-Benz brand.
 
Job Description: We are seeking a motivated and detail-oriented Parts Counterperson to join our team. The ideal candidate will have a strong background in automotive parts and a passion for customer service. As a Parts Counterperson, you will be responsible for assisting customers and technicians with their parts needs, ensuring accurate and timely fulfillment of orders.
 
Key Responsibilities:
Assist customers and technicians in identifying and locating the correct parts.
Process parts orders efficiently and accurately.
Maintain an organized and clean parts counter and storage area.
Manage inventory levels and notify the parts manager of any shortages.
Handle customer inquiries and provide excellent customer service.
Process returns and warranty claims as needed.
Stay up-to-date with product knowledge and industry trends.
 
Qualifications:
High school diploma or equivalent.
Previous experience in an automotive parts department, preferably with Mercedes-Benz.
Strong knowledge of automotive parts and systems such as CDK and Paragon.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment and handle multiple tasks.
Proficiency with parts catalog and inventory management software.
Valid driver’s license.
 
Benefits:
Competitive salary and performance-based incentives.
Health, dental, and vision insurance.
401(k) Matching
Paid time off and holidays.
 
Become part of something truly special at Mercedes-Benz of Midlothian. Your career journey begins here!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Murgado Automotive Group is an equal opportunity employer. Murgado Automotive Group does not discriminate in employment on account of race/ethnicity, color, religion, national origin, gender, sexual orientation/transgender status, age disability, martial/parental status, citizenship status, military status, political affiliation and/or beliefs, pregnancy, order of protection status or other non-merit status.
 
We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Compensation (from employer):
45000–65000 USD per year

About this role

Summary

Assist customers and technicians with automotive parts, process orders, manage inventory, provide excellent service

Job title

Parts Counterperson

Experience level

none

Minimum experience

0+ years exp

Industry

automotive

Location requirements

Midlothian, VA, on-site work only

Salary

$45k–$65k

Management role

No

Skills & keywords

Required skills

automotive partscustomer serviceinventory managementcommunicationsoftware proficiency

Preferred skills

Mercedes-Benz experienceParagonCDK

Specializations

automotive partscustomer service
Locations

Structured locations inferred from the posting.

Midlothian, VA, USA

On-site City